Terms of service

1. Acceptance of Terms

By accessing or using the HarddKnot website and purchasing products including T-Shirts & Tops, Skirts, and Pants & Trousers, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services. These terms apply to all visitors, users, and customers of HarddKnot.

2. User Obligations and Conduct

You agree to use the HarddKnot platform solely for lawful purposes and in accordance with these terms. You must not:

Use the site for any fraudulent or unauthorized commercial activity.
Interfere with the security or functionality of the website.
Submit false or misleading information during the ordering process.
Attempt to reverse engineer, copy, or reproduce any content from the site without prior written consent.

As HarddKnot does not maintain a user account system, all transactions are processed on a guest basis. You are responsible for providing accurate and complete contact and shipping information at the time of purchase.

3. Product Information and Pricing

HarddKnot strives to ensure that all product descriptions, images, and pricing for T-Shirts & Tops, Skirts, and Pants & Trousers are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Prices are subject to change without notice, and all orders are subject to availability. In the event of a pricing error, we reserve the right to cancel or adjust the order and notify you via the email provided.

4. Orders and Payment

By placing an order, you agree to pay the full amount specified at checkout, including applicable taxes and shipping fees. Payment must be made via the methods accepted on the site. HarddKnot reserves the right to refuse or cancel any order for reasons including but not limited to product unavailability, inaccuracies in pricing, or suspected fraud. You will be notified of any cancellation via the email address you provided.

5. Shipping and Delivery

Shipping times and costs are displayed at checkout. HarddKnot is not responsible for delays caused by carriers, customs, or other events beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier. Please ensure your shipping address is correct, as we cannot redirect packages after dispatch.

6. Refund Policy

HarddKnot offers a 30-day return policy from the date of delivery for unworn, unwashed, and undamaged items in their original packaging. To initiate a return, please contact us at [email protected] with your order number and reason for return. Refunds will be processed to the original payment method within 14 business days after we receive and inspect the returned items. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect. Exchanges are subject to availability and may be processed as a return and new order.

7. Intellectual Property Rights

All content on the HarddKnot website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of HarddKnot or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The HarddKnot name and logo are trademarks of HarddKnot and may not be used without prior authorization.

8. Limitation of Liability

To the fullest extent permitted by law, HarddKnot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim arising from these terms or your purchase shall not exceed the amount paid by you for the product giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.

9. Disclaimer of Warranties

HarddKnot provides the website and all products on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the website will be uninterrupted, secure, or error-free.

10. Indemnification

You agree to indemnify and hold harmless HarddKnot, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to your violation of these Terms of Service or your misuse of the website or products.

11. Modifications to Terms

HarddKnot reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the site after any modifications constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us via email at [email protected].

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.