Faq

Frequently Asked Questions

Orders & Payment

How can I place an order?

Simply browse our collections of T-Shirts & Tops, Skirts, and Pants & Trousers. Select your desired items, choose your size and quantity, then proceed to checkout. You will be guided through the payment process.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.

Shipping & Delivery

What are your shipping options?

We offer standard and express shipping worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected method.

How long does delivery take?

Standard shipping typically takes 5–10 business days within the US and 10–20 business days internationally. Express shipping usually arrives within 2–5 business days. Please note that customs processing may cause additional delays.

Do you ship to P.O. boxes?

We do not ship to P.O. boxes at this time. Please provide a physical street address for delivery.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. To initiate a return, please email [email protected] with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

How do I exchange an item?

For exchanges, please follow the return process and place a new order for the desired item. This ensures the fastest processing. Contact us at [email protected] if you need assistance.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect your return. The refund will be issued to your original payment method.

Product & Sizing

How do I find the right size?

We provide a detailed size guide on each product page. Please refer to the measurements (chest, waist, hips, length) to choose your best fit. If you are between sizes, we recommend sizing up for a more comfortable fit.

Are your products true to size?

Our T-Shirts & Tops generally run true to size. Skirts and Pants & Trousers may vary slightly by style. Always check the specific product size chart for accurate measurements.

What materials are used?

We use high-quality cotton, blends, and sustainable fabrics. Material composition is listed on each product page. For care instructions, please refer to the label inside the garment.

Contact Us

If you have any other questions, please email us at [email protected]. We aim to respond within 24 hours on business days.